WOCA Wood Floor Cleaning Guide

Great video showing the proper cleaning of a oil finished wood floor.  Note the two bucket cleaning method for an even better end result.

HEMPHILL’S RUGS & CARPETS  www.RugsAndCarpets.com


DIY Tips: Ways to Care for Your Rug

Keep your area rugs looking and feeling their best by following these seamless tips for basic care, deep cleaning, and stain removal. Furthermore, learn how to properly treat specific types of rugs.


Basic Rug Care Tips


Typically, exceptional rug care is determined by size, construction, and material.  Hemphill’s Rugs & Carpets recommends that you care for large-size area rugs as you would wall-to-wall carpet.

Vacuum big rugs to remove dirt. As with carpet, the most essential thing you can do for larger rugs is to vacuum them on a daily basis. If an area rug is reversible, vacuum both sides. This removes grit and grime that can wear out your area rug prematurely. Take care to not vacuum the fringe of your rug.

Hemphill’s Rugs & Carpets also recommends that you brush out pet hair.  A vacuum will sometimes leave pet hair behind. Use a stiff brush to remove the hair, brushing in the direction of the nap of the area rug.

We also advise you to turn your area rugs every year. Foot traffic and sun can put additional stress on your area rugs. Turn them once or twice a year to even out the wear and tear from everyday food traffic.

Shake small rugs. If the area rug is small enough, you can take it outside and shake it or beat it strongly to remove dirt and grit.

Cleaning Special Types of Area Rugs

Special types of rugs require special cleaning care. Our Orange County Rug Cleaners recommend that you keep care tags on the area rug or in a file which can end up saving you from costly mistakes. Follow these tips for taking care of specialty rugs.

  • Handmade, hand-knotted, antique, and Oriental rugs: Vacuum a new Oriental rug as you would carpet and wool area rugs. Hemphill’s Rugs & Carpets recommends that you use special care with delicate vintage or antique area rugs. Protect them from the vacuum by placing a piece of nylon screen over the rug and weighting it down with books or bricks. Vacuum over the screen. Or, tie a piece of nylon mesh over the vacuum attachment and change the mesh frequently as dirt accumulates. Have these area rugs professionally cleaned once a year. Rotate rugs to ensure even wear; direct exposure to sun will cause fading. Note: When buying antique rugs, learn as much as you can from the seller about the rug’s fiber content and construction. Ask for care tips.
  • Coir, sisal, rush, and grass rugs: Area rugs made from these natural fibers feature an open weave that allows dirt to sift through to the floor beneath. Vacuum regularly, removing the area rug occasionally to vacuum the floor, as well. Many of these rugs are reversible; if that is the case, flip the rug every time you vacuum for even wear.
  • To clean stains or discolorations on a room-size natural-fiber rug, leave it in place. Protect the floor beneath it with a plastic drop cloth and towel. Scrub the stains with a soft brush dipped in soapy water. Rinse with clear water. Place a towel over the wet area. Blot the cleaned spot as dry as possible. Use a portable fan or hair dryer to speed drying. Move small rugs to a protected table or counter to clean. Water weakens the fibers, so work fast and dry thoroughly to extend the life of these area rugs. Some natural-fiber rugs are made in squares that are sewn together. Buy a few extra squares or a smaller size of the same rug. If a rug square becomes unalterably stained, clip the threads that hold it in place and replace with a new square. Hand-stitch it in place with heavy-duty carpet thread.
  • Fur, sheepskin, and hair-on hides: Shake unscented talcum powder on fur, sheepskin, and hair-on hide rugs and leave for several hours. Brush the talcum powder through the hair, then shake it out. Repeat this process several times, depending on the length of the fur. To clean the back of such a rug, use a clean cotton cloth dipped in lukewarm soapy water. Wipe off any dirt or spills. Rinse with a cloth dipped in clean water and allow to dry completely before putting back in place.

Stain-Removal Guide for Rugs


Time becomes essential when your area rug becomes stained. Remember to blot — not rub — the stain and remove moisture from spills as quickly as possible.

  • Alcohol and soft drinks: Use a solution of 1 teaspoon liquid dish detergent, 1 quart of warm water, and 1/4 teaspoon of white vinegar. Apply to the stain, rinse, then blot dry.
  • Coffee or tea: Using the detergent mix above, apply to stain, rinse, and blot. If a stain remains, use a commercial spot carpet cleaner.
  • Fat-based stains: For foods such as butter, margarine, or gravy, use a dry-solvent spot carpet cleaner.
  • Gum: Peel off what you can, then put ice cubes in a plastic bag and harden the gum, scraping the gum off with a spoon or dull knife. Vacuum and use a dry-solvent spot cleaner if needed.
  • Paint: For acrylic and latex paint, while the stain is still wet, spot-clean with the detergent solution. If color remains, dab with rubbing alcohol. For oil-base paint, sponge with odorless mineral spirits, being careful not to soak through to the backing.
  • Tomato sauce: Sponge with cool water, dab with detergent solution or a citrus-oxygen cleaner. Rinse with a solution of 1 cup white vinegar and 2 cups of water and blot until dry.
  • Urine, feces, and vomit: Apply detergent solution or a citrus-oxygen cleaner, rinse, and blot until dry.
  • Melted wax: Use the same treatment as gum, hardening it with ice cubes in a plastic bag and scraping. Dampen a clean white cloth or cotton ball with rubbing alcohol and blot to remove any remaining wax.


We recommend purchasing a WoolClean kit – there are two liquids and one powder designed for specific stains.  An instruction guide and cleaning towel are in included.  Purchase online HERE 

More cleaning tips can be found from the  Wools of New Zealand at our website –http://www.rugsandcarpets.com/cleaning.html

Rug Stain Warranty Protection Program


Stain Protection Warranty Program.

Hemphill’s Rugs & Carpets is leading the industry with the launch of the Nationwide Stain Protection Warranty. The extensive coverage is available to consumers, designers and retailers of all sizes, ensuring everyone has the opportunity to purchase affordable peace of mind for luxury products. While ideal for high-end rugs that can be difficult to clean – such as silk and bamboo viscose – the new program is offered for rugs of all price points.

Warranty Coverage Includes

•    5 Years of Coverage
•    Stains from all food and beverage
•    Stains from human and pet blood, vomit and urine
•    1 – Bottle of All-Natural General Purpose Cleaner
contains Coconut Oil, Organic Alcohol, Folic Acid, Soy-Based Astringents
•    1 – Bottle of Water-based Oil and Grease Cleaner
contains Plant-based degreasers
•    1 – Microfiber Cloth
•    1 – Agitator Brush

Warranty Service Includes

•    Warranty certificate packaged inside box
•    Toll-free warranty number to call for service
•    Nationwide network of service technicians
•    In-home cleaning and repair service
•    Full replacement if item cannot be cleaned

Purchase at Hemphill’s Rugs & Carpets Costa Mesa, CA

Repairing Small Carpet Burns

There are a few simple methods to repair small burns in your carpet.  For the first method you will need:

  • Sharp manicure scissors
  • Tweezers
  • Super glue or manicure glue
  • A Clean Heavy Object (Book or brick wrapped in foil)


Use the scissors to cut away all evidence of singed carpet fibers. Then using the tweezers carefully remove any remaining carpet fibers that look burnt or dark due to being singed by the embers.

small carpet burnOnce all signs of the burn have been removed you’ll most likely have a small hole or indentation. Using a piece of leftover carpet or carpet from an area that is not in plain view use the miniature scissors again. This time you’ll use them to trim a fair amount of small, clean carpet fibers. Cut enough fibers from the hidden area in order to completely fill in the burn area.

Then apply a small amount of glue into the burn hole and use the tweezers to fill in the hole with the clean-cut carpeting fibers. It’s important to fill it as full as possible. Place a heavy object over the repaired area. Leave it there for 3 to 4 days. After removing the heavy object use a clean comb to fluff the fibers and vacuum to blend in the repaired spot with the rest of the carpet.

The second method we’re going to explore is how to fix a very minor surface burn to nylon carpet using a box cutter. The video below demonstrates a gentle method using just a straight razor or box cutter to scrape the damaged areas of the fiber from the tufts of a very minor burn.

HEMPHILL’S RUGS & CARPETS www.RugsAndCarpets.com

How To Remove Scratches From Hardwood Floors


Here are some tips on removing scratches from hardwood floors

Camouflage Scratches

Take some artistic license to hide minor scratches in wood floors by rubbing on stain-matching crayons and Sharpie pens. Wax sticks, such as Minwax Stain Markers, are great scratch busters because they include stain and urethane, which protects the floor’s finish. Don’t be afraid to mix a couple of colors together to get a good match. And don’t sweat if the color is a little off. Real hardwoods mix several hues and tones. So long as you cover the contrasting “white” scratches, color imperfections will match perfectly.

Homemade Polish

Mix equal parts olive oil and vinegar, which work together to remove dirt, moisturize, and shine wood. Pour a little directly onto the scratch. Let the polish soak in for 24 hours, then wipe off. Repeat until the scratch disappears.

What To Do If You Spill Paint On Carpet

paint spill

The best thing you can do is prevent the paint spill from ever happening. When painting a room, take some extra time to make sure that the entire carpet is completely covered with a drop-cloth and tape. Make sure to use blue tape that won’t leave a sticky residue or damage your baseboards. Since paint is so difficult to remove from carpet, this extra bit of prep time will save you a lot of time and headache in the long run.
How well does paint stick to your walls? It bonds to your carpet even better. In fact, paint is typically one of the MOST difficult spots to remove from carpet.

Some people feel that if they are using water based paint, it should remove easily. Unfortunately, this is not true. Have you ever tried washing the paint off your wall? You’d ruin the drywall before you could remove the paint.

If you attempt removal while the paint is still damp, you’ll have a good chance at removal. Allowing the paint to dry makes the task difficult to impossible.

If you do get a little paint on your carpet, start by quickly blotting up as much as you can with a clean white cloth. Work from the outside in, so you don’t spread the stain. Then get a cloth wet and blot again, this time also moving from the outside in. Remove as much of the paint as you can.

Now, take a SMALL amount of Dawn detergent (one drop of the original formula) and mix it with 12 ounces of water. Using a clean white cloth again, wet the cloth in the soapy water and blot the stain moving from the outside in.

If any paint remains, apply some odorless mineral spirits to a cloth and blot the stain with the cloth. NEVER pour mineral spirits directly on your carpet. Use it sparingly. Too much of any type of solvent can cause the carpet backing to fall apart. When finished, pour a little clean water over the stained area and extract the water with a wet vacuum. This rinses out any residue left behind from the mineral spirits and detergent.

Wait until the carpet is dry completely and vacuum the area. If the is not completely removed, you may need to repeat the process.

Don’t panic. First, extract all that you can with a wet vacuum or shop vac. Then, call us. We’ve taken care of problems just like this. The chances are good that a good carpet cleaning company can help IF you call IMMEDIATELY!

Acrylic paint might be a problem. Acrylic is often referred to as craft paint, so it’s a common kind of paint you might have in your house. If some gets on the carpet, here’s what you can do to get rid of it.

First, extract with a wet or shop vacuum. Then, blot the area with a mild cleaning agent that is safe for your rug.  Always test the spotter in a small, inconspicuous area first.

Like with latex paint, use odorless mineral spirits if the stain still remains as according to the directions above.

If you have a paint stain that has dried or you have spilled a considerable amount of paint, you might need to seek the help of a specialist. If you experiment too much, you could ultimately damage your carpet.

Paint is one of the most vicious stains on carpet. But if you know what to do when the emergency arises, you’ll have emerged with beautiful carpet.

The important thing to remember is ACT NOW.

If you need to replace your carpet, we can help…


Selecting the Right Paint Color = Energy Savings


Choosing the right color of paint for a room could have a great impact not only on people’s moods but on their electricity bills as well. To strike the right balance throughout both warm and the cold seasons, it is beneficial to use light colors for walls and dark colors for furniture. Read more: http://sourceable.net/paint-colours-can-cut-energy-costs/