HEMPHILL’S RUGS & CARPETS – HOME ACCENTS TODAY RETAIL STAR

The Best & The Brightest

Home Accents Today is proud to present its 13th annual 50 Retail Stars list.

Sponsored by AmericasMart Atlanta, the Retail Stars list honors independent brick-and- mortar retailers of home accents and accessories. The list includes furniture stores, home décor boutiques and interior design retailers that are creative in their merchandising, contribute to their communities, and stand out from their competition.

This year’s Stars represents a bit more of a cross section of the country than in recent years, as 27 states have at least one representative on the compilation, up from last year’s total of 25 states. Regionally, the Southeast has the heaviest representation in this year’s list with stores in 11 states, followed by stores in six states each in the Northeast and Midwest regions while five Western U.S. states are included. California leads the way with eight Stars while Texas, Florida, Pennsylvania and Kentucky have three stores each. Washington, Indiana, Illinois, North Carolina, New York, Maryland, Oklahoma and Louisiana each have two stores listed.

The 2017 Stars have a mix of old and new shops. Seventeen have been in business for less than 10 years, three stores have been in business for at least 50 years, and 17 have been open for between 20 and 49 years.

Of those legacy retailers in this year’s mix, Oskar Huber Furniture & Design, with stores in New Jersey and Pennsylvania, has been in operation since 1927 and is in its fourth generation of Huber family ownership. Other notables include Barbara Stewart Interiors, which has been in business since 1952, and California powerhouse Jerome’s, which first opened in 1954. Speaking of Jerome’s, it has by far the highest sales volume among this year’s Stars with more than $230 million. It’s one of nine stores with sales exceed- ing $10 million, although the majority of Stars (37) posted annual sales at $5 million or below.

Another store with a larger sales volume, Nadeau, is easily the most widespread, with 32 stores nationwide. It’s one of 12 retailers that have multiple stores in this year’s list.

Interior design services continue to be a sales generator for our stores. In this year’s list, the ratio of stores that offer the services versus those that don’t is around 8-to-1.

E-commerce sales took a slight dip from last year’s list, as 21 retailers reported selling home furnishings online, versus half in 2016. Most reported online sales at less than 5 (Cornerstone Shop & Gallery, Sunnyland Patio Furniture, Smallhome and Modern Market each reported 1% of volume), while Biscuit Home said e-commerce accounts for around 40% of its total sales volume.

Social media is a part of every- day life in America and that’s reflected in the stores’ presence on a number of key channels. All 50 of this year’s Stars are on Facebook while Instagram – with a photo-based platform that plays well at the retail level – is next with 47 users. Thirty-six stores have their own Pinterest pages while 27 are on Twitter.

In the coming issues of Home Accents Today, we’ll share more of our Stars’ retail strategies, ideas and other areas that make them stand out from others. Until then, we hope you’ll find inspiration in the photos and summaries on the following pages.

HEMPHILL’S RUGS AND CARPETS
Costa Mesa, Calif.
1 store
Estimated 2016 Total Sales: $1 million to $3 million rugsandcarpets.com

Home furnishings specialist, founded in 1995. Offers middle to high price points in 3,700 square feet of selling space. Total sales per square foot, $784. Home accents accounted for 35% of 2016 total sales; other merchandise, 65%. Has five employees, including four salespeople. Home accent products carried include accent furniture, lamps and area rugs. Other merchandise includes Miele vacuums and coffee makers. Key vendors include Uttermost for accent furniture; Knot & Company, Amer, Dalyn, Karastan, Masland, Fibreworks and Stanton for area rugs; Uttermost for decorative accessories; Surya, Uttermost and Safavieh for lamps and lighting. Attends High Point Market and Las Vegas Market. Has a social media presence through Twitter, Facebook, YouTube, Pinterest, Instagram, Google+, LinkedIn and Houzz. Offers interior design services. Visual merchandising scheme includes a custom made flip board holding display more than 1,100 carpet samples and a custom wall mounted rug rack that holds 200 rugs.

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Houzz Customer Service Winner – 5 Years in a Row

see article

HEMPHILL’S RUGS & CARPETS of COSTA MESA / NEWPORT BEACH, CA
Awarded Best Of Houzz 2017Over 40 Million Monthly Unique Users Nominated Best Home Building,
Remodeling and Design Professionals in North America and Around the World

[COSTA MESA, CA], January 17, 2017 – Hemphill’s Rugs & Carpets of Costa Mesa, CA  has won “Best Of   Customer Service” on Houzz®, the leading platform for home remodeling and design. The nationally recognized floor covering showroom was chosen by the more than 40 million monthly unique users that comprise the Houzz community from among more than one million active home building, remodeling and design industry professionals.

The Best Of Houzz is awarded annually in three categories: Design, Customer Service and Photography. Design award winners’ work was the most popular among the more than 40 million monthly users on Houzz. Customer Service honors are based on several factors, including the number and quality of client reviews a professional received in 2016. Architecture and interior design photographers whose images were most popular are recognized with the Photography award. A “Best Of Houzz 2017” badge will appear on winners’ profiles, as a sign of their commitment to excellence. These badges help homeowners identify popular and top-rated home professionals in every metro area on Houzz.

“Our staff has earned this achievement every year since the honor was first offered in 2013.” said Brett Hemphill, founder of Hemphill’s Rugs & Carpets.  “Our repeat clients, referrals and reviews on the web confirm that we are committed to customer service.”

“We’re so pleased to award Best of Houzz 2017 to this incredible group of talented and customer-focused professionals, including Hemphill’s Rugs & Carpets” said Liza Hausman, vice president of Industry Marketing for Houzz. “Each of these businesses was singled out for recognition by our community of homeowners and design enthusiasts for helping to turn their home improvement dreams into reality.”

Follow HEMPHILL’S RUGS & CARPETS on Houzz

www.RugsAndCarpets.ONLINE – Home Accessory Shopping Experience

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Hemphill’s Rugs & Carpets has a new online shopping experience to share with our clients. Our bricks & mortar showroom features floor covering products and home accessory items from over 80 vendors.  Have a glance at our latest online attempt to assist our retail and design clients.  Get ideas at home.  Shop directly off the website or venture into our Costa Mesa, CA showroom for an even broader selection of items. We have a searchable database based on style, color, size, price and more.  This website currently features all of the products from Nourison, Amer Rugs and Jaipur Living.  VISIT www.RugsAndCarpets.ONLINE and enjoy your shopping experience.

 

Spring Carpet Sale – Lowest Prices of the Season

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This Spring is the best opportunity to update you home with new carpet.  We have several promotions going on through May.  Save on New Zealand wool carpet from Stanton, Nourison, Hibernia Woolen Mills, J. Mish, Godfrey Hirst, Prestige Mills, Fabrica, Masland, Radici, Bellbridge, Woolshire, Weave Tuft, Unique Carpets and more.

In addition, we have savings on Stainmaster nylon carpet from Fabrica and Masland.

May is National Karastan Month.  Enjoy savings on both rugs and carpet from April 21 – June 7.

Bookmark our website where we feature all of our current discounts and promotions.

Follow us on Facebook, Twitter and Instagram

HEMPHILL’S RUGS & CARPETS 448 E 17TH STREET COSTA MESA, CA 92627  949-722-7224

Spring Carpet SALE

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March launches a variety of special sales on our carpet.  First is the Karastan Live Beautifully Sale.  Save on selected New Zealand wool carpets.  We can also fabricate these into area rugs of any size.

HEMPHILL’S RUGS & CARPETS 448 E 17TH STREET COSTA MESA, CA 92627  949-722-7224

Wools of New Zealand Premier Partner Sale

It’s time for the Premier Partner Showroom of Excellence Wools of New Zealand carpet sale! Save on Nourison, Hibernia, Masland, Stanton, Fabrica, Concepts International, Prestige Mills, J Mish, Karastan, Godfrey Hirst, Weave Tuft, Ascend, Missoni, and more! WNZ_Ebanner_2015

HEMPHILL’S RUGS & CARPETS 448 E 17TH STREET COSTA MESA, CA 92627

www.RugsAndCarpets.com      949-722-7224

Hemphill’s Rugs & Carpets Showroom Virtual Tour – 448 E 17th Street Costa Mesa, CA

HEMPHILL’S RUGS & CARPETS

448 E 17TH STREET COSTA MESA, CA 92627

949-722-7224